Updated at: 15-01-2023 - By: Jane

Purple and Tuft & Needle are well-known online mattress retailers who sell directly to consumers. Pillows, sheets, blankets, and bed frames are also available from both brands in addition to mattresses.

This company’s mattress collection includes two all-foam variants and a hybrid model. Polyfoam is used in the construction of both the Original Mattress and the Mint Mattress. There are two layers in the Original Mattress, whereas three are used in the Mint Mattress. The Hybrid Mattress has two foam layers and two coil layers.

The Purple Grid comfort layer is Purple’s best-known feature. An elastic polymer grid is used to form this layer. To accommodate a sleeper’s unique shape, the walls of the grid can be bent, but they swiftly spring back into place when the weight is removed. This material is used in the comfort layers of Purple’s four models. Purple’s top-of-the-line mattress is made entirely of memory foam. There are three Purple Hybrids available: the Purple Hybrid Premier 3″, the Purple Hybrid Premier 4″ and the Purple Hybrid Premier 3″.

Purple and Tuft & Needle both provide medium and medium-firm mattresses that fall within a firmness rating of 5 and 6 on a 10-point scale. This mattress is in the middle of the range of firmness that most people enjoy.

Tuft & Needle and Purple will be compared here in terms of many criteria that may impact your purchase decision, such as sizing and construction.

Tuft & Needle vs Purple: Which is Better for You?

And now for the big one. There are a few things to keep in mind while picking which of these fantastic mattresses to purchase, such as your weight, height, and preferred sleeping position. If you have a tendency to overheat at night or sleep with a partner, there are things to keep in mind.

Who Should Buy Tuft & Needle

  • The firmer feel of the Tuft & Needle bed is ideal for those who prefer to sleep on their backs or stomachs.
  • The Tuft & Needle is an excellent option if you’re on a tight budget. Despite its high quality, it is very reasonably priced. This mattress doesn’t cut corners when it comes to quality, but it’s still reasonably priced.
  • Tuft & Needle is a simple mattress with a more conventional feel, so if you’re looking for a more traditional mattress, this is the one for you.
  • Both of these mattresses performed equally poorly in our test of motion isolation, however the Purple showed higher motion transmission than the Tuft & Needle model we used for comparison.
  • Due to the lack of motion transfer from one partner to the other, the Tuft & Needle mattress is a good choice for couples.

Who Should Buy Purple

  • Do you prefer a mattress that has a lot of give to it? Do you sleep with a lot of movement? If this is the case, then the Purple bed might be calling out to you.
  • You hot sleepers, take notice! As a result of the mattress’s patented grid, you’ll sleep cooler at night.
  • For those who want a mattress that feels like you’re floating on top, Purple is your best bet because of its unique Purple grid.

Tuft & Needle vs Purple: Similarities and Differences

Despite the fact that they are both made of memory foam, these two mattresses are significantly different. Compared to the Purple mattress, the Tuft & Needle is more firm. In addition, the Purple has a special floating experience that makes it stand out from the rest. On to the important points of similarity and distinction.


Main Similarities

  • They’re both bed-in-a-box mattresses. Bed-in-a-box is the best option if you want a mattress delivered right to your door. These two mattress companies both provide free trial periods, so if you don’t like the mattress for any reason you can just return the product and get a refund without having to pay anything.
  • Each showcases a unique material. Each mattress has its own unique feel thanks to patented materials that Tuft & Needle and Purple use to stand out from the rest of the mattress market and separate themselves.
  • Both focus on pressure relief. After a good night’s sleep, say goodbye to sore hips and limbs. Our bodies are supported and caressed in all the right places thanks to the meticulous construction of each mattress.

Main Differences 

  • The Purple mattress has a unique grid design that sets it apart from other mattresses on the market. With its hyperelastic polymer grid, the mattress provides a floaty experience for its users.
  • The price difference between these two mattresses is substantial.
  • Compared to the Tuft & Needle, the Purple is a hefty financial outlay.
    Temperature-neutral Tuft & Needle may be a little more comfortable, but Purple is more likely to keep you cool at night.

Sizing Options

There is a correlation between a mattress’s dimensions and its performance.

The height of a mattress has a significant impact on both its comfort and performance. For those who are heavier, higher-profile mattresses may offer better support. As a bonus, they may help those who have difficulty getting out of bed in the morning. A deeper sheet may be required for models with a lot of public exposure.

The amount of useable surface area a mattress provides is directly proportional to its size, both in terms of whether it can be placed on a foundation and how much it weighs. A mattress that is the correct size for your foundation might help prevent it from shifting. Larger mattresses are popular among couples because they provide each partner more room to move around as they sleep.

Tuft & Needle

T&N Original Mattress

  • Height: 10″
  • Size Options: Twin, Twin XL, Full, Queen, King, California King

Mint Mattress

  • Height: 12″
  • Size Options: Twin, Twin XL, Full, Queen, King, California King

Tuft & Needle Hybrid

  • Height: 12″
  • Size Options: Twin, Twin XL, Full, Queen, King, California King


Purple Mattress

  • Height: 9.5″
  • Size Options: Twin, Twin XL, Full, Queen, King, Split King, California King

Purple Hybrid

  • Height: 11″
  • Size Options: Twin XL, Full, Queen, King, Split King, California King

Purple Hybrid Premier

  • Height: 12″, 13″
  • Size Options: Twin XL, Full, Queen, King, Split King, California King

Purple Kid Mattress

  • Height: 7″
  • Size Options: Twin

Construction and Materials Comparison

Quality and performance of a mattress can be influenced by the mattress’s materials. Let’s take a look at some of the most typical mattress components.

Memory foam conforms to the shape of the sleeper by responding to their body heat and weight. High-density memory foam is more durable, but it is also more likely to retain heat, making it less breathable. Memory foam mattresses are notorious for retaining heat, but many of today’s models come equipped with mechanisms that help keep the mattress from overheating while you sleep on it. Changing positions during the night may be more difficult because memory foam takes longer to return to its original shape when pressure is released.

The usage of polyfoam is common in both the cushioning and support layers of clothing. Unlike memory foam, this substance doesn’t cradle a sleeper’s body so tightly. More often than not, high-density polyfoam is more resilient.

Mattresses made with natural latex are frequently regarded as some of the most durable on the market. When compared to polyfoam or memory foam, it has a more springy feel. While it conforms to the body, it distributes the weight over a larger surface area, giving the impression of sleeping “on” rather than “in” the bed.

Coils are a mattress material that has been around for a long time and is still popular today. The quality has a significant impact on durability, yet a well-made coil layer can last for years. However, motion transfer and noise may be exacerbated by the use of coils in the mattress’s top layer, and this may create sleep difficulties.

Tuft & Needle

Tuft & Needle Original

All foam is used in the Tuft and Needle, which has two layers.

T&N Adaptive foam is used in the comfort layer, which is 3 inches thick. Engineered for pressure relief yet springing back more quickly than memory foam, this polyfoam is the best of the two worlds. Graphite and gel are injected into this open-cell foam to draw heat away from the sleeper’s body and allow it to disperse.

Polyfoam, a 7-inch layer, provides as a support layer for the mattress.

In order to protect the mattress, the cover is made of a micro polyamide and polyester combination. Allows cold air to circulate through the mattress while keeping the cover pleasant to the touch.

Tuft & Needle Mint

Many parallels may be found between the Original and the Mint, which is an all-foam model. T&N Adaptive foam laced with graphite and gel is used in the Mint’s 3-inch comfort layer, much like in the Original. The Mint additionally features a 7-inch polyfoam support layer and a micro polyamide and polyester cover. Protectors against microorganisms and hazardous bacteria are embedded in this cover, ensuring that the mattress will last for a longer period of time.

A 2-inch thick layer of T&N Adaptive foam infused with graphite and gel is the most noticeable change between the two variants. In order to keep the sleeper from sinking into the core, this layer serves as a transition layer.

Tuft & Needle Hybrid

Multi-layers of foam and coils are combined in the Hybrid design.

One-inch-thick carbon fiber and graphite-infused foam makes up the pillow top. This gives the surface a velvety texture while also cooling it down.

T&N Adaptive foam is used in the comfort layer, which is 2 inches thick. Materials like this one are designed for comfort and quick recovery after being worn. In order to remove heat, graphite and gel are incorporated into the fabric.

There are two levels of transition in the Hybrid. 1-inch microcoils are used as the last layer on the surface. In addition to providing more bounce and cradling, microcoils also allow for cooling airflow. T&N Adaptive foam is then sandwiched between the two coil layers.

Six inches of pocketed coils make up the support core. In addition to adding springiness to the mattress, these coils may move independently, reducing the amount of movement a partner’s movements cause a sleeper to experience. It has strengthened edges and a breathable coil layer. Finally, the bed’s foundation is a layer of 1-inch foam.


The Purple Mattress

There are three layers of foam in the Purple mattress.

Purple’s patented grid is used in the 2 inches of comfort layer. The polymer used to make this grid is extremely pliable. When weight is applied to the grid walls, the walls buckle, but swiftly return to their original shape when the weight is removed. Contouring and pressure relief are provided by this material, which also allows for significant ventilation.

The softer comfort layer is separated from the firm core by a 3.5-inch-thick transition layer of 1.8 PCF polyfoam. To keep the mattress’ surface stable, the support layer has four inches of 2-PCF polyfoam.

Viscose, polyester, and lycra make up the mattress cover. The Purple Grid may be accommodated thanks to the fabric’s flexibility and suppleness.


Purple Hybrid

With the Purple Hybrid Mattress, you get the best of both worlds: a pocketed coil core and the Purple Grid. The Purple Hybrid contains a 2-inch layer of Purple Grid, which is responsive, breathable, and conforming, just like the Purple Mattress. Same viscose, polyester, and lycra cover for the Hybrid..

In order to keep sleepers from sinking too far into the Purple Hybrid mattress, a 1-inch transition layer of 2 PCF polyfoam is used.

7.5-inch thick pocketed coils add bounce, edge support, and breathability to the mattress’s surface. The coils are encased in a pocket, reducing motion transfer, so sleepers may not realize if their spouse shifts their position. Finally, a thin transition foam layer is used to create an even surface for the coil layer.

Purple Hybrid Premier 3”

With the same stretchy cover, 1-inch transition layer, and 7.5-inch-pocketed coil layer as the Purple Hybrid, the Purple Hybrid Premier 3″ has a very similar construction. It has similar bounce, breathability, and edge support to the Purple Hybrid because of these characteristics.

The comfort layer on the Purple Hybrid Premier is an inch longer than on the standard model. The Purple Grid’s 3-inch-thick layer provides additional cushioning.

Purple Hybrid Premier 4”

With a soft, flexible cover, one-inch transition layer, and 7.5-inch pocketed coils, the Purple Hybrid Premier 4″ is similar to the Purple Hybrid and the Purple Hybrid Premier 3″ in terms of construction.

The Purple Hybrid Premier 4″‘s 4-inch thick comfort layer is what sets it distinct. The Purple Grid system is the same for this model as it is for the other Purple models. In addition to being softer than Purple’s other alternatives, the Purple Hybrid Premier 4″ is more conforming.

Average Customer Ratings

It is possible to see how a mattress functions for different people by reading customer feedback about the product. There’s more confidence in a mattress if it has many positive evaluations.

Customers can obtain more value from reviews if they are aware of what to search for. A mattress’s overall rating can suggest whether or not its owners are content, but it does not provide much information about its specific performance.

Mattress preferences vary widely among people. It is possible that potential customers may prefer to read the written language rather than relying on numerical evaluations in order to gain a more detailed understanding of the product. These reviews may focus on certain aspects of a mattress’s comfort, such as temperature neutrality, bounce, support, and motion isolation, which all affect how a mattress feels to an individual.

Tuft & Needle

ModelAverage Rating
T&N Original Mattress 4.6/5
T&N Mint Mattress 4.6/5
T&N Hybrid 4.6/5


ModelAverage Rating
Purple Mattress 4.3/5
Purple Hybrid 4.4/5
Purple Hybrid Premier 4.4/5

In-Depth Ratings

A person’s level of comfort with a mattress can be affected by a variety of things. In the process of shopping for a mattress, these considerations might help you determine whether or not the mattress is right for you. The following are the most critical aspects to consider while shopping for a mattress, regardless of how significant one issue is to the buyer.

  • Durability: The materials and construction of a mattress have an impact on how long it lasts. Mattresses that are more durable tend to last longer and are less likely to sag. Choosing a long-lasting mattress may save you money in the long run. Despite the higher cost of a long-lasting mattress, it could save you money in the long term. For those who weigh more than 230 pounds, having a long-lasting mattress may be more crucial than for others who don’t.
  • Motion Isolation: Vibrations from a person’s movement spread across the bed’s surface, causing motion isolation. If you sleep alone, this might not be a big deal. In contrast, persons who sleep with a partner may be awoken if the mattress does not adequately isolate motion.
  • Sex: Sex may benefit from a mattress’s bounce and/or traction. In hybrid, innerspring, and latex mattresses, bounce is most common. The increased edge support of hybrid and innerspring types may make it easier for couples to use the entire bed surface. Models made of memory or polyfoam tend to have less bounce but more traction.
  • Temperature Neutrality: Depending on the type of mattress, heat can either be trapped close to the sleeper or allowed to evaporate. Temperature-sensitive sleepers may prefer a model with a built-in airflow fan. Latex, innerspring, and hybrid mattresses tend to sleep cooler because of their design and construction. Models made of memory foam or polyfoam retain more heat than other materials. Many models, on the other hand, have specific features that help to dissipate heat and increase airflow.
  • Pressure Relief: Because of their weight and width, some portions of the body exert greater stress on a mattress than others. The hips and shoulders of a person who sleeps tend to exert more pressure on a mattress, which can lead to pain. Pressure points can be alleviated by mattresses that conform to the shape of a sleeper’s body in an effort to distribute their weight more evenly. Those with aches and pains may benefit the most from a device with a lot of pressure relief.
  • Off-gassing: After unpacking a new mattress, it can generate an off-gassing, or “new mattress smell,” which can be unpleasant. Mattress scents are more common in compressed and plastic-wrapped mattresses sent from warehouses since they don’t have time to air out.
  • Ease of Movement: Moves may be more difficult on a mattress that retains the shape of the sleeper and does not rapidly return its normal shape.. Models with memory foam comfort layers are more likely to have this problem, as memory foam does not rebound as rapidly as other materials. Those who have mobility limitations or want to switch positions throughout the night may find it difficult to sleep on a mattress that is tough to move around on.
  • Edge Support: You may feel the materials compressing as you approach the mattress’s perimeter if the edges are not strengthened. Because of this, people may feel uneasy sitting or sleeping near the headboard of their beds. Strong edge support can increase the usable mattress surface for couples. People with mobility impairments may find it simpler to sit on a strong edge when getting into or out of bed, so they may prefer it.

Tuft & Needle

T&N Original MattressT&N Mint MattressT&N Hybrid
FirmnessMedium Firm (6)Medium Firm (6)Medium (5)
Durability 3/5 4/5 3/5
Motion Isolation 3/5 4/5 3/5
Sex 3/5 3/5 4/5
Sleeps Cool 3/5 4/5 4/5
Pressure Relief 4/5 4/5 3/5
Off-Gassing 3/5 3/5 4/5
Ease of Movement 4/5 3/5 4/5
Edge Support 2/5 3/5 4/5


Purple MattressPurple HybridPurple Hybrid Premier
FirmnessMedium Firm (6)Medium Firm (6)Medium (5), Medium Firm (6)
Durability 3/5 3/5 4/5
Motion Isolation 4/5 4/5 4/5
Sex 4/5 4/5 4/5
Sleeps Cool 5/5 5/5 5/5
Pressure Relief 4/5 3/5 4/5
Off-Gassing 3/5 4/5 3/5
Ease of Movement 3/5 5/5 4/5
Edge Support 3/5 4/5 3/5

In-Depth Pricing

The type of mattress, the materials it is made of, and the size all have an impact on the cost.

In many cases, the materials used in a mattress are dictated by its type. Mattresses made with more premium materials tend to be more expensive. For example, all-foam mattresses tend to be less expensive than those made of natural latex.. Advanced mattress materials, including memory foam, can be more expensive than coil-based mattress models.

The price of a mattress is also affected by the mattress’s dimensions and thickness. More materials are required to make larger, thicker mattresses. Their production costs rise as a result, and the customer pays for it.

Tuft & Needle

T&N Original MattressT&N Mint MattressT&N Hybrid
Twin XL$695$845$1,095
California King$1,095$1,395$1,895
Split King


Purple MattressPurple HybridPurple Hybrid Premier
Twin XL$849$1,499$2,099 or $2,599
Full$1,049$1,699$2,299 or $2,799
Queen$1,199$1,799$2,399 or $3,099
King$1,499$2,199$2,999 or $3,699
California King$1,499$2,199$2,999 or $3,699
Split King$1,698$2,998$4,198 or $5,198

If you’re on a tight budget, Tuft & Needle mattresses may be an option. As a result, customers on a tight budget may favor them.

The reason for the price discrepancy between these mattresses is likely due to the materials and structure employed. In addition to the higher price, Purple’s unique Purple Grid may be a factor in this. Purple’s mattresses also feature a hybrid design for the most part. It is more expensive to buy a hybrid model than an all-foam model.

However, both Tuft & Needle and Purple mattresses might be a decent deal depending on the needs of the sleeper.

Trials, Warranty and Delivery


Tuft & Needle

The delivery time for Tuft & Needle mattresses is normally between 3 and 7 business days. FedEx Ground is used to transport the compressed goods. In the contiguous United States, Tuft & Needle mattresses ship for free. In Dallas, Los Angeles, New York City, Phoenix, Portland, San Francisco, and Seattle, same-day shipping is available for the Original and the Mint for an additional charge. For an extra cost, XPO Logistics offers white glove delivery. Delivery times are subject to change based on inventory.


Purple and Purple Hybrid usually arrive within a few days of ordering. The Purple Hybrid Premier models typically delivery within 2-3 weeks of ordering. In the 48 contiguous states, Purple Mattresses ship for free, although the method of delivery differs from mattress to mattress. Shipping by FedEx compresses both of the Purples and the Purple Hybrids. The Purple Hybrid is available for in-home delivery and setup for an extra fee. Home delivery is included in the price of both Purple Hybrid Premiere versions.


Tuft & Needle

Mattresses from Tuft & Needle come with a 100-night guarantee. Mattresses can be returned during this time for a full refund of the original purchase price. Contact Tuft & Needle if you want to return a mattress. Tuft & Needle will arrange a third-party pick-up service for the customer’s abandoned mattress. A copy of the contribution receipt is required if the mattress is being given away as a gift.


All Purple mattresses come with a 100-night risk-free trial. A 21-night acclimatization period is required for this trial. Mattresses can be returned for a full refund for a period of time ranging from 21 to 100 nights after purchase. A Purple mattress can be returned by contacting the firm and having the mattress picked up by the company.


A warranty is a promise that a product’s producer makes to protect customers against certain flaws. For the most part, indents and foam cracking are covered by mattress warranties. The mattress cover may also be covered by some warranties.

Shoppers should take attention of the warranty’s length, the remedies for problems, what is covered, what is excluded, and the duties of the mattress owner. It’s crucial to note your obligations before the mattress comes in your home because warranties can be canceled if the owner does not follow rules. Oftentimes, warranties demand that the owner keep the receipt for their mattress and keep the mattress tags affixed to the mattress.

Tuft & Needle

Ten years of Tuft & Needle’s 10-year-limited guarantee cover problems in the mattress cover, indentations more than.75 inches, and foam cracking or splitting. When purchased from an authorized vendor, the warranty is valid for the original purchaser. The warranty does not cover damage caused by abuse, misuse, or failure to use an appropriate foundation. Additional terms and conditions may apply. Please read them carefully before signing up.


Foam cracking and foam splitting are all covered by Purple’s 10-year limited warranty. Also included in the two-year warranty are problems in the mattress’s cover. The original mattress purchaser who purchased the mattress from an authorized seller is covered by this warranty. Abuse and misuse are not covered by the warranty. There must be a solid base for the mattress to be eligible. Additional terms and conditions may apply. Please read them carefully before signing up.

Tuft & Needle and Purple Mattress Feel Comparison

It was important for me to spend some time on each mattress to see how my body felt and to see if there were any noticeable differences between the beds. I can’t speak for how you’ll feel when you lie down on a certain mattress, but I can share my impressions with you to give you a sense of what to expect when you do.

Tuft & Needle

A medium firmness level is offered by the Tuft & Needle mattress. On the firmness scale, I’d give it a 7 out of 10, with 10 being the most firm. Generally speaking, the mattress allows for some sinkage while yet offering a solid level of support.

I didn’t really feel much pressure in any particular area while lying on my back, which was a nice combination of support and relief. I was able to alter positions without feeling stifled by the foam’s fast responsiveness.

I noted the firmness of this bed when I rolled over to my side. I was alright on my side, but my shoulders were a little more tense. This is especially true if you’re a little heavier or have a lot of wide shoulders.

My weight was well spread over the mattress as I slept on my stomach, which is a positive sign that I won’t wake up hurting. If you prefer to sleep on your back and stomach, this bed’s medium hardness may not be supportive enough for you. However, if you prefer to sleep on your back and stomach, the medium firmness should be plenty for you.



In terms of hardness, the Purple comes in at 6.5 out of 10 on the scale, compared to Tuft & Needle’s 7.5 out of 10. Overall, Purple’s grid construction is designed to evenly distribute weight; as you sleep on the mattress, the walls of the grid compress around the body, reducing strain without making you feel like you’re being confined.

The bounciness of the comfort layer ensured that I felt like I was floating above the bed rather than tethered to it. I was able to effortlessly change positions because my weight was evenly distributed.

The tightness in my shoulders and hips was relieved as I rolled over to my side. When it comes to side sleeping, the Purple mattress isn’t going to meet your needs if you’re looking for something incredibly luxurious.

When I switched to my stomach, my weight was evenly distributed and supported. It’s not an issue if you’re a combination sleeper like Tuft & Needle. However, if you only sleep on your stomach, you may need something a little more firm.

Comparing Tuft & Needle and Purple Mattress Materials

The Tuft & Needle bed-in-a-box mattress is 10 inches tall and made entirely of patented foam with a breathable cover and a solid foundation. It’s a real performer. With a height of just under 10 inches, Purple’s trademarked hyperelastic polymer grid and some unique cooling capabilities, it’s another bed-in-a-box mattress to consider.

Take a closer look at these mattresses to learn more about how they are built and what that means in terms of both quality and overall comfort.

Tuft & Needle

Cover – The cover is comprised of a polyester blend that is both thin and breathable. It’s breathable and pleasant to the touch, making it ideal for keeping you cool.

Comfort Layer – The proprietary substance comes into play here. Adaptive Tuft & Needle Adaptive foam, which has a medium stiffness, responds well to pressure, and has a wonderful bounce, is the top layer. The cooling properties of graphite and gel are integrated into this foam.

Base Layer – HD polyurethane foam, or poly foam, is used in the base of this bed, which is common in most mattresses. It’s really sturdy and provides a good deal of structure and support to the overall design.

The Tuft & Needle mattress doesn’t have a transition layer like a lot of other beds, which is something to keep in mind. You should expect the mattress to be a little more firm, but it will also cost less because of this “no frills” approach. That’s just the beginning.


Cover – Lycra and polyester make up the fabric of the cover. It is used in sportswear, and it wicks away sweat to keep you cool.

Comfort Layer – There includes a 2-inch layer of Purple’s hyperelastic polymer grid, which is incredibly bouncy and responds quickly so that you may effortlessly change positions during the night. Grid beds have walls that collapse around you to relieve pressure without the hugging or enclosing effect that some memory foam beds are known to have. Purple’s usage of this material is unique in the bedding industry, making it stand out from the others.

Transition Layer – Purple has this transition layer, unlike Tuft & Needle. As a wonderful cradling support, it is created from HD Poly Foam.

Base Layer – Finally, HD Poly Foam is used in the foundation layer of Tuft & Needle (as well as many other mattresses) to provide substantial support for the sleeper and give the bed a stable contour.

Tuft & Needle vs Purple: Best Qualities

Following a thorough examination of each bed, a few major conclusions can be drawn. If you’re looking for a mattress that helps alleviate pressure and allows you to change positions throughout the night, both mattresses are excellent options. To discover more, read my in-depth Purple Original Mattress and Tuft & Needle Mattress reviews.

Tuft & Needle Best Features

  • With its firmer feel, the Tuft & Needle is well-suited to those who sleep on their stomachs or backs and want significant support for their hips and core.
  • The Tuft & Needle’s quick-response foam makes it easy to get around on.
  • The Tuft & Needle is also a wonderful option for those who desire high-quality materials but don’t want to spend a lot of money.

Purple Best Features

  • You’ll feel like you’re floating on top of the bed as your weight is well dispersed because to the Purple’s bounce.
  • Because it is a touch softer, this mattress is ideal for side sleepers who require a little extra support for their hips and shoulders.
  • Due to the innovative grid structure that allows for lots of airflow and the breathable Lycra mattress cover, it will also keep you cool.

Comparing Tuft & Needle and Purple Customer Service

On a scale of 1 to 5, we classify customer service as either excellent, good, acceptable, or poor. When I had a query regarding my mattress, I reached out to the customer service department of these brands.

Tuft & Needle Sleepopolis Customer Service Rating


I used the chat option on the Tuft & Needle website to ask a query regarding their mattress. To my surprise, an email from a customer service person was sent to the email address I had provided after I had submitted my query. I received an email within a few seconds of submitting my query stating that it had been received and directing me to a few commonly asked questions articles. I received an email a few hours later with the answer to my exact question.

Purple Sleepopolis Customer Service Rating 


Purple’s website has a live chat facility, and I was paired with a person within 30 seconds of using it. An response to my question was provided to me within less than a minute by a person, who was also nice to converse with.

Our Final Take

There are many similarities between the Tuft & Needle and the Purple mattresses, but the type of sleeper you are will determine which one is best suited for you.

The Tuft & Needle mattress is a good choice for people who sleep in a variety of positions, have a small or medium frame, and are looking for a more affordable option. For back sleepers who have difficulty remaining cool at night, the Purple mattress may be the ideal option. If you’re willing to pay extra for high quality, the Purple mattress may be the best option for you.

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