They are two of the most successful online sleep firms supplying bed frames, bedding, and other sleeping items in addition to their popular mattress brands.
In the early days of the mattress-in-a-box movement, Tuft & Needle was one of the pioneers, and they remain a major role today. The Original, Mint, and Tuft & Needle Hybrid are all-foam mattresses now available from Tuft & Needle.
You are reading: Tuft And Needle vs. Helix Mattress Comparison
Every style of sleeper has a Helix mattress in their collection. An online sleep quiz can help customers determine which mattress is most suited for them. The Sunset, Moonlight, Midnight, Dusk, Twilight, and Dawn are all hybrid mattresses sold by Helix. Luxe versions are also available for all of these.
To help you narrow down your options, we’ve put together a comparison guide of the Tuft & Needle vs. Helix mattresses.
Helix vs Tuft & Needle: Which is Better for You?
There are two layers of memory foam on the Helix Midnight mattress, which provides the mattress with a great springiness. As opposed to this, the Tuft & Needle is made entirely of foam, making it feel firmer.
Individual differences mean that your perfect mattress will vary depending on a variety of characteristics such as your sleeping position, size, and physical make-up. If you’re interested in learning more, we also have comprehensive reviews of the Helix Midnight and Tuft & Needle mattresses.
Who Should Buy Helix
- The Helix, which is softer than the Tuft & Needle, is better for side sleepers. Those who sleep on their sides require a mattress that is soft enough to allow their hips and shoulders to sink in.
- The Helix’s modest motion transfer will please couples and anyone who sleeps with a pet. In addition, the bed’s substantial edge support makes it appear to be much larger than it is.
- Compared to the Tuft & Needle, I think the Helix will last longer. All-foam mattresses tend to wear out faster than hybrid mattresses.
Who Should Buy Tuft & Needle
- The firmness of the Tuft & Needle will certainly be appreciated by those who prefer to sleep on their backs only. Medium-firmness is great for folks who prefer to sleep on their backs, as this mattress is a tad firmer than the industry standard.
- Those who prefer a cooler night’s sleep due to their high body temperature. The Tuft & Needle has an infusion of graphite and cooling gel that makes it somewhat cooler than the other two.
- Anyone with a tight spending limit. Tuft & Needle is much less expensive than Helix when comparing price points (we’ll get into exact pricing details later on).
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Helix vs Tuft & Needle: Similarities and Differences
While both of these beds sleep cool and will likely be a suitable alternative for back sleepers due to its “on top of the bed” feel, the Helix should be more appealing to side sleepers because it doesn’t place too much pressure on the shoulders, hips, or other joints. The limited motion transmission and substantial edge support make it a better choice for couples as well.
Main Similarities
- Back sleepers will benefit greatly from either of these mattresses. The Helix Midnight is a little bouncier than the Helix Midnight, but their medium hardness produces in a “on top of the bed” impression.
- The Tuft & Needle is only a tad cooler than the other two, but both beds are comfortable and have good airflow.
- In general, stomach sleepers prefer firm beds, thus neither of these mattresses is the greatest choice for these people. This group of sleepers requires a firm mattress to protect their hips from sinking too far into the mattress, which can cause their spine to become out of alignment. I’d recommend checking out our best mattress for stomach sleepers list for these people.
Main Differences
- Helix Midnight and Tuft & Needle mattresses differ in structure alone, since the former is an all-foam mattress while the latter is an innerspring one. Some people are more comfortable in a certain kind of bed than others.
- For side sleepers, the Helix Midnight is a preferable choice due to the significant pressure relief it provides on the joints.
- Combination sleepers will appreciate the Helix Midnight’s bounciness, which allows them to change positions during the night without getting stuck in the bed.
Sizing and Weight Options
A mattress purchase is a once-in-a-lifetime opportunity to drastically alter the look of your bedroom. A larger bed may be in order, or you may choose to downsize in order to make better use of the available space in your bedroom. To be on the safe side, consider the mattress’s height and weight in addition to its size.
Moving and rotating a hefty mattress is more difficult. Consider mattresses that are lighter in weight if lifting large goods is a problem or if you anticipate having to move your mattress around the house.
For those who have difficulty getting in and out of bed, the mattress’s height can be crucial. You should remember to account for how high your mattress will sit off the ground when taking your measurements. It’s possible that you’ll require deep-pocket fitted sheets if you buy an extra-tall mattress.
Pay close attention to the exact measurements when purchasing a mattress for a bed that already has a frame or foundation. Mattress lengths and widths might vary by a few inches, resulting in unattractive spaces between the mattress and the base.
Tuft & Needle
T&N Original Mattress
- Height: 10″
- Size Options: Twin, Twin XL, Full, Queen, King, California King
Mint Mattress
- Height: 12″
- Size Options: Twin, Twin XL, Full, Queen, King, California King
Tuft & Needle Hybrid
- Height: 12″
- Size Options: Twin, Twin XL, Full, Queen, King, California King
Helix
Helix Sunset
- Height: 12″
- Size Options: Twin, Twin XL, Full, Queen, King, California King
Helix Moonlight
- Height: 12″
- Size Options: Twin, Twin XL, Full, Queen, King, California King
Helix Midnight
- Height: 12″
- Size Options: Twin, Twin XL, Full, Queen, King, California King
Helix Dusk
- Height: 12″
- Size Options: Twin, Twin XL, Full, Queen, King, California King
Helix Twilight
- Height: 12″
- Size Options: Twin, Twin XL, Full, Queen, King, California King
Helix Dawn
- Height: 12″
- Size Options: Twin, Twin XL, Full, Queen, King, California King
Helix Sunset Luxe
- Height: 14″
- Size Options: Twin, Twin XL, Full, Queen, King, California King
Helix Moonlight Luxe
- Height: 14″
- Size Options: Twin, Twin XL, Full, Queen, King, California King
Helix Midnight Luxe
- Height: 14″
- Size Options: Twin, Twin XL, Full, Queen, King, California King
Helix Dusk Luxe
- Height: 14″
- Size Options: Twin, Twin XL, Full, Queen, King, California King
Helix Twilight Luxe
- Height: 14″
- Size Options: Twin, Twin XL, Full, Queen, King, California King
Helix Dawn Luxe
- Height: 14″
- Size Options: Twin, Twin XL, Full, Queen, King, California King
Helix Plus
- Height: 13″
- Size Options: Twin, Twin XL, Full, Queen, King, California King
A basic all-foam mattress, a nicer all-foam model, and a hybrid mattress are all available from Tuft & Needle, which caters to a wide range of interests. Mattresses from Tuft & Needle have ordinary to slightly above-average height profiles, and are available in all six conventional mattress sizes. Due to its innerspring support core, the hybrid mattress is heavier than the other two.
When it comes to height and weight options, Helix has just twelve mattresses, not including the Luxe variants, to choose from. These are all hybrid versions, which are generally heavier than all-foam mattresses. Luxe mattresses have a 14-inch mattress profile, which is taller than the usual. Helix mattresses are available in all six conventional mattress sizes, just like Tuft & Needle.
Construction and Materials Comparison
When it comes to judging a mattress’s performance, you may get a good sense of how it will feel by looking at its materials and design. Most mattresses have a comfort layer on top of a support layer.
Memory foam, latex, polyfoam, or even micro-coils are common materials for comfort layers because they are directly in contact with the sleeper. The support core, on the other hand, provides a solid foundation for optimal spinal alignment. That is why innerspring coils, stiffer latex, and high-density polyfoam are commonly used in this region.
A mattress with a similar look and feel is more likely to have similar features. The motion isolation and pressure relief of all-foam mattresses are well-known, while the balanced feel of hybrid mattresses is a result of the combination of a thick comfort layer on top of an innerspring base. In addition to these obvious variances, each mattress has its own peculiarities, which are a result of the unique design.
Tuft & Needle
The Original, the Mint, and the Hybrid are all made by Tuft & Needle. The Adaptive Foam used in all three mattresses is a proprietary material developed by the manufacturer that provides mild pressure relief while responding quickly to pressure. A micro polyamide and polyester combination serves as the cover for each mattress, keeping it cool and dry.
There are two certifications for Tuft & Needle mattresses: CertiPUR-US and the GREENGUARD Gold.
The Original
In addition to the 3 inches of Adaptive Foam, the Tuft & Needle Original mattress is made with a 7-inch high-density polyfoam support core. A combination of graphite and gel infusions in Adaptive Foam and open-cell foam in the base layer help disperse heat away from the sleeper.
In terms of firmness, the Original mattress falls somewhere in the middle. The mattress should give a good mix of support and pressure reduction for the vast majority of people.
The Mint
Additional polyfoam and graphite and ceramic gel beads help regulate temperature and relieve pressure in the Mint mattress, which is a step up from Tuft & Needle’s Original Mattress. Antimicrobial protection has been added to the Mint’s cover. The support core has a 4-inch border of extra-firm foam to keep the edges from sagging.
The Mint mattress is ideal for side sleepers and those who need additional pressure relief because of its bigger comfort layer portion.
The Hybrid
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Graphite and carbon fiber are embedded in the top 1 inch of polyfoam on the Tuft & Needle Hybrid Mattress, while the bottom 2 inches of Adaptive Foam are infused with graphite and ceramic gel. They are similar to the Tuft & Needle’s other mattresses in that they give light contouring with quick reaction to pressure, just like other Tuft & Needle mattresses.
There is an Adaptive Foam layer between the micro-coils and the pocketed coils in the Hybrid’s base, which is a 1-inch layer. For those who want sex or those who sleep in a combination of positions, this design creates a bouncing surface that is ideal. Unlike conventional innerspring mattresses, the pocketed coils on this mattress move independently of one another.
A benefit for couples who prefer to spread out and make use of the entire bed is that the mattress has reinforced coils all the way around the perimeter. The mattress is supported by an inch of high-density polyfoam.
Helix
All of Helix’s current mattress offerings are hybrids intended for a specific type of sleeper. A variety of proprietary foams are used in the company’s mattresses, including:
- Memory Foam Plus: Memory Foam Plus is used in the comfort layers of the Helix mattresses and is meant to provide cushioning pressure relief. Mattresses are made with varying firmness degrees of this foam.
- As an alternative to latex, the Helix Dynamic Foam has a short response time, unlike typical polyfoam or memory foam. First and second layers of Helix mattresses contain this foam to add springiness. There are a variety of hardness levels available for Helix Dynamic Foam, just as
- Memory Foam Plus. As a transition to the core, High-Grade Polyfoam is firmer than regular polyfoam.
Every mattress includes an 8-inch pocketed coil support core and a breathable polyester cover. The coils give bounce and allow for airflow to assist keep a consistent temperature throughout the night, as is the case with most hybrid mattresses. It contains two rows of reinforced coils around the perimeter of the mattress, and the coils lay on a polyfoam base that is high-density.
Every mattress in Helix’s basic line is available as a Luxe model with additional features. These mattresses have a Tencel cover and a quilted pillow top that elevates the total mattress height by 2 inches. Tencel’s moisture-wicking properties help keep the mattress surface cool. More focused support is provided by zoned coils that are stiffer in the lumbar area and along the perimeter of the mattress in luxury mattresses.
If motion isolation and pressure reduction are important to you, the Luxe mattresses are a wonderful option. However, due to their thicker comfort layers, they may retain a little more heat, and some of the softer Luxe models may be a little constraining for those who sleep on their stomachs and backs.
It has been certified by CertiPUR-US and OEKO-TEX Standard 100 that Helix mattresses are free of any dangerous ingredients.
However, the Helix mattress line-up is actually fairly simple to understand. Soft, medium-soft, firm, and medium-firm mattresses make up the rest of the six available. One mattress includes a memory foam top layer designed for side sleepers, while the other has a firmer Helix Dynamic Foam layer designed for stomach and back sleepers.
Soft:
Helix Sunset (side sleepers)
- Memory foam (Memory Plus Foam)
- Latex-like polyfoam (Helix Dynamic Foam)
- Pocketed coils
- Polyfoam
Medium Soft:
Helix Moonlight (back sleepers)
- Latex-like polyfoam (Helix Dynamic Foam)
- Latex-like polyfoam (Helix Dynamic Foam)
- Pocketed coils
- Polyfoam
Medium Firm:
Helix Midnight (side and back sleepers)
- Memory foam (Memory Plus Foam)
- Transition polyfoam (High-Grade Polyfoam)
- Pocketed coils
- Polyfoam
Helix Dusk (side sleepers)
- Latex-like polyfoam (Helix Dynamic Foam)
- Pocketed coils
- Polyfoam
Firm:
Helix Twilight (back and stomach sleepers)
- Memory foam (Memory Plus Foam)
- Transition polyfoam (High-Grade Polyfoam)
- Pocketed coils
- Polyfoam
Helix Dawn (back and stomach sleepers)
- Latex-like polyfoam (Helix Dynamic Foam)
- Transition polyfoam (High-Grade Polyfoam)
- Pocketed coils
- Polyfoam
Average Customer Ratings
Useful information can be gained from reading customer reviews. A mattress’s comfort, durability, and customer service can all be judged based on the experiences of previous customers. Customer reviews can be useful, but there are several factors to keep in mind.
Negative evaluations may be hidden or reviews from customers who got payment for their opinions may be included. If a review appears to be fraudulent or lacking in depth, it may not be an accurate representation of the customer’s experience. You may be able to locate more unbiased evaluations on third-party websites.
It’s typically safe to assume that a mattress that has a high number of reviews with a solid overall rating is well-liked by the general population. Nevertheless, that doesn’t mean your particular scenario will benefit from it. You’ll be able to tell if a mattress fits your standards if other people’s experiences are similar to your own.
We’ve compared the Helix vs. Tuft & Needle mattresses based on customer feedback and the BBB rating.
Tuft & Needle
| Model | Average Rating |
|---|---|
| T&N Original Mattress | 4.6/5 |
| T&N Mint Mattress | 4.6/5 |
| T&N Hybrid | 4.6/5 |
Helix
| Model | Average Rating |
|---|---|
| Helix Sunset | 4.5/5 |
| Helix Moonlight | 4.5/5 |
| Helix Midnight | 4.5/5 |
| Helix Dusk | 4.5/5 |
| Helix Twilight | 4.5/5 |
| Helix Dawn | 4.5/5 |
| Helix Sunset Luxe | 4.5/5 |
| Helix Midnight Luxe | 4.5/5 |
| Helix Dusk Luxe | 4.5/5 |
| Helix Twilight Luxe | 4.5/5 |
| Helix Dawn Luxe | 4.5/5 |
| Helix Plus | 4.5/5 |
In-Depth Ratings
Some sleepers find a mattress’s strong aspects appealing, while others find its weaknesses to be dealbreakers. When it comes to temperature neutrality, for example, a close-conforming mattress may perform better in terms of pressure reduction and isolation than a more enveloping mattress. You may narrow down your search for the right mattress for your sleeping type by learning how the following aspects affect the mattress’s feel.
Durability
The materials used to construct a mattress have a significant impact on the mattress’s longevity. Mattresses made of low-quality materials wear out more quickly, resulting in less pressure relief and support and the need for a new one. To get the most out of your mattress during the typical 6-to-8-year lifespan, you shouldn’t have to spend a lot of money. However, it may be worth it.
Motion Isolation
Choosing a mattress with good motion isolation is essential if you frequently wake up in the middle of the night due to your partner shifting positions or making a midnight toilet break. Closer-conforming materials, such as memory foam, are preferred by the majority of sensitive sleepers because they minimize nighttime disturbances. In contrast to regular innerspring mattresses, these mattresses do not distribute pressure over the mattress, as is the case with traditional innerspring mattresses.
Sex
Mattresses should be able to be used for both sleeping and sex. Most people agree that a mattress with some bounce, like a hybrid or latex type, is the greatest for sex, although preferences differ. Temperature neutrality and strong corner support are also essential considerations for many couples. Finally, a mattress that doesn’t squeak and creak may provide additional privacy for those with thin walls.
Temperature Neutrality
No one enjoys sleeping overheated, as anyone who has experienced it can attest. There are many choices available if your mattress is keeping you from obtaining a good night’s rest because of its heat retention. In addition to temperature-neutral latex mattresses and even all-foam mattresses with cooling gels and other technology, temperature-neutral hybrid or innerspring mattresses also incorporate breathable coil layers. Temperature regulation can be aided by using fabrics that are both breathable and not too near to the body.
Pressure Relief
Pressure alleviation is one of the most critical functions of any mattress. Common pressure sites like the hips and shoulders are part of this, as is the lower back, which can be particularly strained if adequate support isn’t provided.. A mattress must be just firm enough to conform to the sleeper’s body type and sleeping position in order to provide top-notch pressure relief. It is common for mattresses to have “zones” of varying levels of hardness and softness in order to better target the various regions of the body.
Off-gassing
When a new mattress is unwrapped for the first time, it is usual for it to release a mild odor. It is the discharge of volatile organic compounds (VOCs) that causes off-gassing, the term used to describe the odor. After a few days of letting the mattress air out, the stench is usually gone. All-natural mattresses that don’t contain synthetic polyfoam or memory foam may be more comfortable for those who are particularly sensitive to smell.
Ease of Movement
When it’s time to move positions, the “hug” feel of an all-foam mattress may be too confining for some people. It is common for people who sleep on their stomach and back to choose mattresses with latex or innerspring coils, as these provide more spring and support movement. Active sleepers who are considering an all-foam mattress should go for one that is firmer to keep them “on” the bed rather than “in” it while they are asleep.
Edge Support
Sagging edges are a common problem with mattresses, and it tends to get worse over time. One solution is to get a mattress with a reinforced perimeter if you enjoy sitting on the edge of the bed. In addition to providing a sense of comfort and safety while sleeping, this also helps with getting in and out of bed. A polyfoam encasement or thicker coils are two common ways that hybrid mattresses reinforce their edges.
Tuft & Needle
| T&N Original Mattress | T&N Mint Mattress | T&N Hybrid | |
|---|---|---|---|
| Firmness | Medium Firm (6) | Medium Firm (6) | Medium (5) |
| Durability | 3/5 | 4/5 | 3/5 |
| Motion Isolation | 3/5 | 4/5 | 3/5 |
| Sex | 3/5 | 3/5 | 4/5 |
| Sleeps Cool | 3/5 | 4/5 | 4/5 |
| Pressure Relief | 4/5 | 4/5 | 3/5 |
| Off-Gassing | 3/5 | 3/5 | 4/5 |
| Ease of Movement | 4/5 | 3/5 | 4/5 |
| Edge Support | 2/5 | 3/5 | 4/5 |
Helix
| Helix Sunset | Helix Moonlight | Helix Midnight | Helix Dusk | Helix Twilight | Helix Dawn | Helix Sunset Luxe | Helix Midnight Luxe | Helix Dusk Luxe | Helix Twilight Luxe | Helix Dawn Luxe | Helix Plus | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Firmness | Soft (3) | Medium Soft (4) | Medium Firm (6) | Medium Firm (6) | Firm (7) | Firm (8) | Soft (3) | Medium Firm (6) | Medium Firm (6) | Firm (7) | Firm (8) | Firm (7) |
| Durability | 3/5 | 3/5 | 3/5 | 3/5 | 3/5 | 3/5 | 3/5 | 3/5 | 3/5 | 3/5 | 3/5 | 4/5 |
| Motion Isolation | 4/5 | 3/5 | 3/5 | 4/5 | 2/5 | 3/5 | 4/5 | 4/5 | 4/5 | 3/5 | 3/5 | 4/5 |
| Sex | 2/5 | 2/5 | 3/5 | 3/5 | 4/5 | 4/5 | 2/5 | 3/5 | 3/5 | 4/5 | 4/5 | 3/5 |
| Sleeps Cool | 3/5 | 3/5 | 3/5 | 3/5 | 3/5 | 4/5 | 3/5 | 3/5 | 3/5 | 3/5 | 4/5 | 3/5 |
| Pressure Relief | 4/5 | 4/5 | 4/5 | 4/5 | 3/5 | 3/5 | 4/5 | 4/5 | 4/5 | 3/5 | 3/5 | 4/5 |
| Off-Gassing | 3/5 | 3/5 | 3/5 | 3/5 | 3/5 | 3/5 | 3/5 | 3/5 | 4/5 | 3/5 | 4/5 | 3/5 |
| Ease of Movement | 2/5 | 2/5 | 3/5 | 3/5 | 4/5 | 4/5 | 2/5 | 3/5 | 3/5 | 4/5 | 4/5 | 3/5 |
| Edge Support | 2/5 | 2/5 | 3/5 | 3/5 | 4/5 | 4/5 | 2/5 | 3/5 | 3/5 | 4/5 | 4/5 | 3/5 |
Prices and Sizing
The cost of a mattress is influenced by a variety of factors, some of which are not immediately apparent. A product’s price is determined by its design, materials, special features, additional certifications, and where it was manufactured.
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When it comes to mattresses, quality and price are generally associated, but this isn’t always the case, so don’t put too much stock in the price of a mattress. Make a list of the attributes that are crucial to you, and then look for mattresses in your price range that have all of them.
Another thing to keep in mind is that you’re unlikely to pay full price for a mattress when you buy it online. Discounts of up to a few hundred dollars can be found on a regular basis from several companies. It’s recommended waiting to make a purchase until you can take advantage of the latest deal because these discounts often last practically from one major holiday to the next.
Tuft & Needle
| T&N Original Mattress | T&N Mint Mattress | T&N Hybrid | |
|---|---|---|---|
| Twin | $645 | $745 | $995 |
| Twin XL | $695 | $845 | $1,095 |
| Full | $795 | $995 | $1,395 |
| Queen | $895 | $1,195 | $1,695 |
| King | $1,095 | $1,395 | $1,895 |
| California King | $1,095 | $1,395 | $1,895 |
Helix
| Helix Sunset | Helix Moonlight | Helix Midnight | Helix Dusk | Helix Twilight | Helix Dawn | Helix Sunset Luxe | Helix Midnight Luxe | Helix Dusk Luxe | Helix Twilight Luxe | Helix Dawn Luxe | Helix Plus | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Twin | $699 | $699 | $699 | $699 | $699 | $699 | $1,099 | $1,099 | $1,099 | $1,099 | $1,099 | $849 |
| Twin XL | $799 | $799 | $799 | $799 | $799 | $799 | $1,349 | $1,349 | $1,349 | $1,349 | $1,349 | $949 |
| Full | $949 | $949 | $949 | $949 | $949 | $949 | $1,649 | $1,649 | $1,649 | $1,649 | $1,649 | $1,149 |
| Queen | $1,099 | $1,099 | $1,099 | $1,099 | $1,099 | $1,099 | $1,949 | $1,949 | $1,949 | $1,949 | $1,949 | $1,649 |
| King | $1,449 | $1,449 | $1,449 | $1,449 | $1,449 | $1,449 | $2,349 | $2,349 | $2,349 | $2,349 | $2,349 | $2,049 |
| California King | $1,449 | $1,449 | $1,449 | $1,449 | $1,449 | $1,449 | $2,349 | $2,349 | $2,349 | $2,349 | $2,349 | $2,049 |
The flagship mattress from Tuft & Needle is priced far lower than normal for a high-quality all-foam mattress. Even the Mint mattress is comparable in price to other all-foam mattresses on the market today. In terms of value for money, the Mint mattress is an excellent choice. Even though it’s more expensive, the Hybrid’s pricing is still within the range of other hybrid models.
As a result, Helix mattresses are an excellent value for the money when compared to other hybrid mattresses on the market. The Helix Luxe mattress is a good option for anyone who want a luxurious bed without breaking the bank.
Trials, Warranty, and Delivery
Shipping
A mattress-in-a-box delivery is the most common method of shipping a mattress purchased online, which comprises shrink-wrapping the mattress, compressing it, and mailing it through ground in an enclosed cardboard box. In order to use it, the consumer only needs to lay it on a base and cut open its plastic cover.
Within a few business days to a few weeks, mattress-in-a-box shipping is normally free of charge across the continental United States. Additional fees and delivery times may apply to orders to Hawaii, Alaska and overseas destinations.
Optional White Glove delivery is also available, when a third-party provider will come and set up the mattress in the room of your choice and remove the packaging materials. If you’re ordering from outside the continental United States, you may not be able to select this option because of the additional cost. For an extra cost, White Glove customers typically have the option of having their old mattress removed.
Helix ships to all 50 states for free, and to the Canadian provinces for a price of $250 + customs duties. A cost is charged for White Glove delivery in the contiguous United States, and an extra fee is charged for old mattress removal.
FedEx Ground shipping is free for Tuft & Needle customers in the contiguous United States. The Original and Mint mattresses can be delivered the same day for an additional fee in some areas. There will be an additional shipping charge for orders going to Hawaii and Alaska. This mattress is available on Amazon, but it is unavailable from Tuft & Needle. ca. For an additional $150, customers in the contiguous United States can get White Glove delivery and old mattress removal.
Returns
For mattresses purchased online, a 90-night sleep trial is the industry standard. The mattress can be returned for a full refund if the customer is not satisfied with the feel of the mattress. Non-refundable shipping fees, White Glove delivery fees, and other additional expenditures are commonplace.
When a mattress is returned, a company normally arranges for the mattress to be picked up and recycled or donated in a responsible manner.
Customers who order from the official website of Tuft & Needle can take advantage of their 100-night sleep trial. Upon request, Tuft & Needle will assist with customers to arrange for the donation or recycling of their old mattress and issue a full refund. If you buy a mattress through a third-party distributor, the terms and conditions may be different.
However, a 30-night “break in” time is imposed on the Helix sleep trial, which gives a 100-night trial term. Customers who return the mattress between the 30th and 100th nights will be refunded their whole purchase price. Instead of returning the mattress, those who want to experiment with a different hardness level can request a free comfort layer from the company instead.
Warranties
Mattress guarantees shield customers from issues including premature sagging, breaking or splitting of the foam, and problems in the cover during the manufacturing process. They don’t cover damage caused by improper or abusive use and are usually dependent on the mattress having been utilized with a sufficiently supporting foundation.
In most cases, a 10-year warranty is included in the price of the mattress. Prorated warranties require customers to pay a portion of the repair or replacement costs after a set period of time has passed.
In the event of a fault, including permanent indentations of at least 3/4 inch, Tuft & Needle offers a 10-year limited, non-prorated guarantee. Customers can upgrade to a more expensive mattress by paying the difference in price if they find a damaged mattress.
Deficiencies, including permanent indentations of at least 1 inch, are covered by a 10-year warranty on standard Helix mattresses and a 15-year warranty on Luxe Helix mattresses. It’s possible that customers are liable for paying for shipping. Paying the difference instead of getting an identical replacement is a similar option to Tuft & Needle’s upgrading policy.
Comparing Helix and Tuft & Needle Materials
We’re going to take a closer look at what these mattresses are constructed of now that the covers are off. There’s a lot to unpack here, so be prepared! Our thorough mattress reviews for the Helix and Tuft & Needle mattresses will give you an in-depth look at each bed’s construction.
Helix
- Cover – The Helix Midnight’s cover is made of a light, flexible material that helps keep the sleeper cool and promotes airflow. A heathered gray color makes it easy to look at, and it’s quite comfortable.
- Comfort Layer – Next, you’ll come across the first layer of memory foam, which is a blend of foams designed to alleviate pressure on the joints and provide a little amount of contouring to the mattress surface. Because of this, you should be able to have a good night’s sleep without sinking into the bed.
- Transition Layer – Next, the mattress transitions from memory foam to pocketed coils with a smooth transition. It accomplishes this by using a high-quality poly foam that also provides some ergonomic support.
- Support Layer – This is where the bounce and support really start to take shape—with the coils.
- Base Layer – A layer of DuraDense foam behind the coils ensures that the bed doesn’t slump.
Tuft & Needle
- Cover – Breathability and coolness are promoted by Tuft & Needle’s cover, which is comprised of a polyester blend.
- Comfort Layer – The Tuft & Needle Original, in contrast, utilizes just two layers of memory foam, rather than the three found in the Helix Midnight. Three inches of the mattress brand’s unique Adaptive Foam make up this first layer. The comfort layer is infused with graphite and cooling gel in addition to having a quick response time and a lot of bounce. This should help disperse heat from the body. To put it another way, this bed is quite comfortable to sleep in.
- Base layer – An additional 7-inch section of high density poly foam completes the second and final layer of the memory foam. The open-cell structure of this layer is a first for a mattress.
Helix vs Tuft & Needle: Best Qualities
The Helix Midnight and Tuft & Needle are both excellent mattresses. In the meantime, here are some of their greatest traits.
As a result of its hybrid structure, the Helix Midnight can accommodate back, side, and combination sleepers, as well as people who share their bed with a spouse or a dog.
Back sleepers may find the Tuft & Needle’s hardness and padding of the lumbar region more appealing than the Helix Midnight’s design. The Tuft & Needle’s cooling technology of graphite and gel gives it an edge over the other mattresses in this category.
Helix Best Features
- Different kinds of stuff. It has a wide spectrum of sleepers who may find the bed comfortable because of its combination of pocketed coils and memory foam.
- The support of the edge and the isolation of the motions. Sharing a bed is no problem with the Helix Midnight thanks to its excellent rating in both of these categories.
- Infrared radiation from a surface. While it may not be as breathable as Tuft & Needle’s cover, it nevertheless provides a good night’s sleep thanks to its low weight and airy design.
Tuft & Needle Best Features
- Support for your back. Even while the Tuft & Needle’s comfort layer of memory foam has a great on-top-of-the-bed feel, the cushioning there seems to be more focused on the lower back.
- Technology for cooling down. Despite the Tuft & Needle’s cover, the cooling gel and graphite infusion in the comfort layer go a long way.
- The cost. It’s possible that the Tuft & Needle mattress is the best option for those on a restricted budget.
Comparing Helix and Tuft & Needle Customer Service
Taking a look at each company’s customer support team is a good first step. Depending on how well I get along with each group, I’ll give them a stellar, great, satisfactory, or poor rating.
Helix Sleepopolis Customer Service Rating
Satisfactory: I couldn’t reach a live person at Helix’s customer care department by calling their toll-free number. Their FAQ and automated support center, on the other hand, were really helpful. Additionally, I contacted them via their website’s contact form and received a response within a couple of hours.
Tuft & Needle Sleepopolis Customer Service Rating
Stellar: Customer care options for Tuft & Needle include a FAQ, a contact form, and a toll-free phone number that is open seven days a week until 6pm Pacific Time. As soon as I dialed the number within regular business hours, a live person answered and was able to help me with my problem. Even if I had contacted after-hours, I was glad to know that there was a means to get in touch.
Our Review Process
Mattresses are put through their paces by a team of expert Sleepopolis reviewers. In order to determine how difficult (or simple) it will be to transfer the mattress from the box into the bed, we begin by unpacking it from its packaging. After that, we lay on the bed for a while in various positions to assess how it feels on our backs, stomachs, and sides. Our Sleepopolis testing, which utilize specialized equipment to gauge properties like as motion transmission, bounce, and pressure relief, are the next step in the process. Open up the mattress and inspect each layer one by one. We may now come to a final conclusion on the mattress after following these processes. Let’s get back to our top selections for the best mattresses.
Source: https://bestpillowsleepers.com
Category: Comparisons
